We had a presentation from a former IRS ombudsman. She talked about some software that was created to automate whether or not to give a specific tax credit. The program could handle the entire thing, but a fail-safe was added so that an employee could manually intervene in edge cases where the computer could come to the wrong conclusion. After a while, they realized the fail-safe had never actually been used. Why? Because the computer was relied on so much that it turns out there was no IRS employee left that actually understood the tax credit and its rules.
We had a presentation from a former IRS ombudsman. She talked about some software that was created to automate whether or not to give a specific tax credit. The program could handle the entire thing, but a fail-safe was added so that an employee could manually intervene in edge cases where the computer could come to the wrong conclusion. After a while, they realized the fail-safe had never actually been used. Why? Because the computer was relied on so much that it turns out there was no IRS employee left that actually understood the tax credit and its rules.
Kinda made me think of that.
I was going to go "That didn't take long" but then you related it to reality far more than any read of M:tG.